Well-developed interpersonal skills are extremely useful in the workplace. Managers, co-workers, clients/customers, and vendors often perceive people with good social skills as more skilled and capable than those with poor social skills. This preception may be the reason some people succeed in their professional career while others with similar strengths and personal skills do fare as well.
No one can do everything on their own. We often to cooperate with others to achieve our goals and succeed in the workplace. To work cooperatively in the workplace, co-workers need to be kind to one another and demonstrate respect for each other, their clients/customers, and vendors/suppliers.
But working with others can present difficult challenges. To overcome these challenges and get along with people in the workplace you will need to interact with others in ways that are friendly, courteous, and tactful and that demonstrate respect for others’ ideas, opinions, and contributions.
- Be friendly and have a positive attitude. Exchange friendly, pleasant greetings. Say “good morning” as you walk into work each day, wish people a “good evening” as you leave the office at the end of the day, or ask your co-worker about their weekend on Monday morning. You do not have to be friends with your co-workers, just friendly. These pleasantries will open a dialogue and create a friendlier, comfortable work environment.
- Be courteous. Mind your manners. Be considerate of the people you work with. Clean up after yourself and keep your voice low if other people are working or trying to concentrate. Don’t forget to say “please” and “thank you.”
- Be tactful and polite. Think before your speak and communicate clearly. Respect the other person’s point of view. Watch your language. Avoid slang, offensive language and racy jokes. Also, speak clearly and use proper grammar — even in your emails.
- Respond appropriately to questions, compliments, and feedback. Answer questions to the best of your ability. If you don’t know the answer, don’t be afraid to admit it and offer to find the answer. Likewise, accept compliments by saying “thank you.” If you are offered feedback, accept it graciously and use information that will be useful in performing you job.
If a co-worker behaves in a way that is offensive to you, respond in a calm and professional manner. If the problem persists, consult with your supervisor or manager, or speak to a representative in your company’s Human Resources Department.
Keep in mind that these interpersonal social skills are quite easily transferrable to your private life.
Now, get to it . . .
This Blog/Web Site is made available by me, an attorney licensed to practice law in Connecticut. I am not a recruiter, hiring manager, or career agent. Nor am I an expert in any of the areas or issues related to job search activities. I am merely sharing my job search experiences with you. This Blog/Web Site is designed to provide accurate information on the subjects covered but should not be considered professional or legal advice.