Business and legal professional seeking new opportunities and challenges
I am a great motivator responsible for creating new training initiatives as well as developing capacity building programs. My specialities include presentation design and delivery, developing and up-skilling employees, continuous process improvement and compliance with company policies and procedures. My strengths include engaging communication skills, an undeniable ability to build relationships and networks, and emotional intelligence. I am seeking new professional challenges and opportunities in human resources and compliance.
Litigation Management Unit, Allied World Assurance Company
Analyze invoices submitted by defense and coverage counsel for compliance with company guidelines and appropriateness based on the nature of the relationship with the business units. Process appeal requests for reductions to billing invoices. Partner with claims staff to conduct special projects, including large scale claim audits, firm wide audits, and comparative task based audits across panel firms. Communicate with upper management regarding billing trends and analysis of data. Respond to inquiries from counsel and claims analysts with regard to billing issues and billing software. Part of a team of 11 analysts that saved the company $25 million in 2015 and $34 million in 2016.
State of Connecticut
Managed employee relations for 54 Probate Courts. Defined and supervised workforce management strategy based on organizational culture, best practices and quality service. Coached and trained managers to recruit, motivate and build cohesive teams. Talented trainer and group presenter. Delivered highly successful training programs to upskill employees (skill enhancement and job development). Reviewed, interpreted, administered and ensured compliance with laws, regulations, policies and procedures. Subject matter expert in human resources related content and probate law.
Responsible for compliance activities related to Aetna products and programs. Analyze insurance laws and regulations, determine applicability to Aetna products and programs, draft language that meets regulatory requirements. Promote compliance as a core competency while enforcing compliance with federal and state laws and regulations, risk management policies and company policies affecting Aetna business lines.
Director of Advocacy
Lawyers for Children America, Inc.
Recruited, trained and supervised volunteer attorneys appointed to represent children in the child protection system regarding medical, mental health, educational, emotional and legal issues. Worked with the Yale Child Study Center to red flag mental health issues for children and families and identify and ensure access to needed services.
SKILLS & EXPERTISE
- Superior organizational, detail oriented, multi-tasking project manager
- Builds strong teams and networks
- Emotional intelligence
- Maintains and promotes positive collaborative relationships with management and staff
- Implements compliance and quality programs
- Creative trainer
Bachelors of Science
University of Connecticut
Masters of Business Administration
University of Hartford
Western New England College